Privacy & data protection
We take the security and privacy of our customers’ data seriously and design our products with data protection in mind.
Who we are
This website is operated by TryCatch Solutions (add your registered company details here). We build and operate software products, including mobile applications and school management platforms.
Information we collect
Depending on how you interact with us, we may collect:
- Contact details such as name, email address, and phone number.
- Organisation details such as school or company name, role, and region.
- Usage information about how our websites and applications are accessed.
How we use information
We use information to:
- Provide and improve our products and services.
- Respond to enquiries and support requests.
- Communicate about updates, security notices, and relevant product information.
Data security
We use industry standard security measures, including encryption in transit (HTTPS/TLS) and access controls, to protect data. Access to customer data is limited to authorised personnel who require it to perform their work.
Third party services
We may use third party providers (for example, cloud hosting or payment processors) to deliver parts of our services. Where we do so, we require appropriate contractual and security safeguards.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. To exercise these rights, please contact us using the details on our Contact page.
Contact
If you have questions about this privacy information or how we handle data, please email privacy@try-catch.net.